User Terms of Service

Introduction

These User Terms of Service (the “User Terms”) form a binding agreement between you and ‘GiftKarte Technologies (Pvt.) Limited’ (‘Giftkarte”, “We” “Us”) – that has developed and operates Ignite recognition & rewards platform. This agreement governs your access and use of Ignite Platform / Website or Mobile Application or any functionality (collectively the “Platform”). By accessing or using the “Platform”, you confirm that you have read, understood and agreed to be abound by the User Terms. As part of these User Terms, you agree to comply with the most recent version of our ‘Acceptable Use Policy, which is incorporated by reference into these User Terms.

We reserve the right to update and change the User Terms and ‘Acceptable Use Policy from time to time without notice. Any new features that augment or enhance the current Service, including the release of new functionality, tools and resources, shall be subject to the User Terms. Continued use of the Service after any such changes shall constitute your consent to and acceptance of such changes. The most current version of these Terms can be reviewed by clicking the “User Terms of Service” and ‘Acceptable Use Policy’ link located on the website.

Your Account & Usage  

You are an Authorized User of our Platform, the access to which is controlled & managed by your employer. Your employer, referred also as our client (“Employer” or “Client”) has entered into a separate agreement with us that has permitted the Client to create and configure your account on the Platform & provide you access. You agree that it is solely your employer / Client’s responsibility to create / add / remove or amend your access to the Platform and we make no representations of warranties of any kind, whether express or implied, to you relating to the Platform, which is provided to you on an ‘As is” and ‘As Available’ basis.

You must ensure that you provide / verify full name, a valid email address, and any other required information to complete the signup process and any other information relating to you is required in connection with the services, is accurate, current, complete & up to date. 

You are responsible for maintaining the privacy and security of your account. We will not be held liable for any damage or loss that may result from your failure to protect your login information, including your password.

You are responsible for all activity and content posted under your account. To help ensure safe and productive work environment, you must comply with our Acceptable Use Policy and any other applicable policies established by Client.    

You acknowledge and agree that the specific form and/or nature of the Platform may change from time to time without prior notice and we may cease providing any specific service or feature, to you or to users generally at our sole discretion, without prior notice to you.

These User Terms remain effective until your employer / Client’s subscription of our Platform expires or is terminated, or your access to the Platform has been terminated by the Client or us. Please contact your Employer for managing your subscription, if you at any time or for any reason wish to terminate or delete your account.    

We reserve the right to modify, suspend, or terminate your account at any time for any reason without notice. We also reserve the right to delete all content associated with your account. We may refuse service to anyone for any reason at any time.

Acceptable Use Policy

Without affecting any other remedies available to us, we may permanently or temporarily terminate or suspend your account or access to the Services without notice or liability, if we (in our sole discretion) determine that you have violated any of these User Terms or of Acceptable Use Policy. The Acceptable Use Policy is located at https://www.Ignite-gk.com/acceptable-use-policy

Privacy Policy

Our Privacy Policy is located at https://www.Ignite-gk.com/privacy-policy. By agreeing to the User Terms and using the Platform, you acknowledge and agree that you have read the Privacy Policy and that you consent to the collection, use and disclosure of your personal information & data.

Intellectual Property Rights

GiftKarte owns the intellectual property rights to any and all protectable components of the Platform, including but not limited to, the name of the Platform, the recognition & rewards system, artwork and end-user interface elements contained within the Platform, individual features and components and the related documentation. You may not copy, modify, adapt, reproduce, distribute, reverse-engineer, decompile, or disassemble any aspect of the Platform.

By using the Platform to send content, you agree that others, designated by your Employer / Client, may view, like, comment on and share your content.

We do not pre-screen content, but we have the right in its sole discretion to refuse or remove any content that is available via the Platform.

You understand that by using the Platform you may be exposed to content that you may find offensive or objectionable and that, in this respect, you use the Platform at your own risk.

You agree that you are solely responsible for (and that we have no responsibility to you or to any third party for) any content that you create, transmit or display while using the Platform and for the consequences of your actions (including any loss or damage which we may suffer) by doing so.

Any content you send or otherwise make available through use of the Platform, including but not limited to, awarding points, badges, comments or messages, and redeeming points is done so at your own risk. We cannot control the actions of other users with whom you may choose to share any information and cannot and do not guarantee that content you send or otherwise make available will not be viewed by unauthorized persons. You shall be solely responsible for your own content and the consequences of posting or publishing it.

Voucher or E-Gift Cards

By use of the Platform, you understand that the accumulated points awarded to you by your Employer / Client or awarded by you to other users, can be redeemed into GiftKarte’s Vouchers or E-Gift Cards, and that the points awarded and its monetary value is solely at the discretion of your Employer / Client.

It is further clarified that the terms and conditions pertaining to the use and validity of the Vouchers or E-Gift Cards shall be read and construed as an integral part of these User Terms and you hereby agree that, by the use of Platform, you fully agree to abide by the terms and conditions of the Vouchers or E-Gift Cards, as mentioned on Giftkarte website https://www.giftkarte.com/terms_conditions

Warranties and Limitations

You expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Platform; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services obtained or messages received or transactions entered into through or from the Platform; (iii) unauthorized access to or alteration of your transmissions or data; (iv) or any other matter relating to the Platform.

Our failure to exercise or enforce any right or provision of the User Terms shall not constitute a waiver of such right or provision. The User Terms constitutes the entire agreement between you and us and governs your use of the Platform, superseding any prior agreements between you and us (including, but not limited to, any prior versions of the User Terms).

Indemnification       

You agree to indemnify, defend and hold harmless us, our affiliates, officers, directors, shareholders, employees, consultants, agents, suppliers, and sales partners throughout the world from any and all third party claims, liability, damages, losses and/or costs and expenses (including, without limitation, reasonable attorneys’ fees and expenses) arising from your use of the Platform, your violation of these User Terms or the infringement or violation by You or any other authorized user of your account, of any intellectual property relating to the Platform (including without limitation your user content) or other right of any person or entity.

Governing Law

The terms & use of the Service/Platform shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.